Key Points - Call Center # | 1 |
Key Contact - WiFi | 2 |
How Can They Enroll? | 3 |
Mobile App | 3 |
EMB Enroll Credentials | 4 |
Enrollment System Checklist | 5 |
EE Login Troubleshoot | 6 |
Inbound Call Script | 7 |
Outbound Call Script | 8 |
Call Script - Important Reminders | 9 |
Call Center - QA Key Points | 10 |
Eligibility | 11 |
RATES Medical, Dental & Vision | 12 |
Medical - Evolutions Overview | 13 |
Slide Number 14 | 14 |
Medical Plan Comparison | 15 |
Elect Rx | 16 |
Half Family (affects medical only) | 17 |
Opt Out Credit | 18 |
OptOut Credit - Cheatsheet | 19 |
EMBS Balance Billing Explanation | 20 |
Green Imaging | 21 |
MAP | 22 |
FSA - EBMS (New) | 23 |
Dental - Humana | 24 |
Vision - VSP | 25 |
Basic & Supp LIfe | 26 |
Disability Coverage | 27 |
Accident - Trustmark | 28 |
Hospital Staypay - Trustmark | 29 |
Critical Illness - LFG | 30 |
Universal Life Events - Trustmark | 31 |
Appendix | 32 |
Opt Out Credit – EMB Enroll System | 33 |
Opt Out Credit – EMB Enroll System | 34 |
SDOC Center for Employee Health Care | 35 |
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